Peace of mind comes standard

As part of the Toyota family, your exceptional ownership experience starts with ToyotaCare*, a no cost maintenance plan with 24-hour roadside assistance. The ToyotaCare plan covers normal factory scheduled maintenance for 2 years or 25,000 miles, whichever comes first. 24-hour roadside assistance is also included for 2 years and unlimited miles.

Have questions? Gray-Daniels Toyota will be able to assist you regarding your ToyotaCare questions.

Download ToyotaCare Program Information

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*ToyotaCare covers normal factory scheduled service for 2 years or 25,000 miles, whichever comes first. See Toyota dealer for details and exclusions. Valid only in the continental U.S. and Alaska.

ToyotaCare Includes:
toyotacare wrench

No Cost Maintenance Plan
Toyota-trained technicians will help you fulfill maintenance obligations and help improve your Toyota's overall performance while keeping a complete history of maintenance visits. Toyota will also deliver timely reminders before your scheduled maintenance.

ToyotaCare Recommended Services Include:

  • Replace engine oil and oil filter
  • Rotate tires
  • Multi-point vehicle inspection
  • Inspect and adjust all fluid levels

toyotacare road

24-Hour Roadside Assistance**
ToyotaCare features 24-hour roadside assistance available at no cost for 2 years from the effective date, and unlimited miles.

24-hour Roadside Assistance Covers:

  • Battery Jump Start
  • Lockout Protection
  • Emergency Fuel Delivery
  • Tire Service
  • Towing
  • Winching

**Does not include parts and fluids, except emergency fuel delivery. Valid only in the continental U.S. and Alaska.

Call 24/7 for Roadside Assistance. Valid only in the continental U.S. and Alaska. 1-800-444-4195
Are you a RAV4 EV Owner or Have Questions? Please Contact Us for additional information regarding ToyotaCare.

I know my No Cost Maintenance Benefits included Toyota Roadside Assistance, but I can't remember the phone number?

The roadside assistance number for eligible customers is 1-800-444-4195.

Must I always return to Gray-Daniels Toyota to take advantage of this coverage?

No. We understand that our customers travel far from Jackson, Florence, Brandon, Meridian, Northpark, etc. to experience the level of service you receive at Gray-Daniels Toyota. ToyotaCare no cost maintenance is available at any participating Toyota dealership in the continental United States and Alaska. All maintenance must be performed by a participating Toyota dealership.

How do I determine if my vehicle uses conventional or synthetic oil?

Refer to your vehicle's Scheduled Maintenance Guide (in the Owners Manuals section) for oil type and factory-recommended maintenance schedules. For a quick reference, customers can also refer to the vehicle identification card included in the Welcome Kit for oil type.

Does Toyota Care provide an oil and filter change every time my vehicle's maintenance light comes on?

Yes, if your vehicle's maintenance schedule calls for this service every 5000 miles. However, if, for example, your vehicle uses synthetic oil and an oil change is required every 10,000 miles, then the oil and filter change will not be provided during the 5000-mile interval.

What if I need to take a trip before my maintenance light comes on? Will ToyotaCare cover my maintenance service if I bring my vehicle in before I reach the next 5000-mile mark?

Yes, but additional no cost services will not be provided until the vehicle has reached its next regularly scheduled maintenance interval.

What if, during the no cost maintenance inspection, the dealership notes recommended services? Will these be covered under the ToyotaCare plan?

All Toyota and Scion vehicles come with a 3-year/36,000-mile factory warranty. However, additional recommended services that are not included in the normal factory-recommended maintenance schedule are the responsibility of the customer.

If I have a Toyota that uses synthetic oil, why do I need to come in for service at 5000 miles when no oil change is required?

Your vehicle's Scheduled Maintenance Guide recommends other services that should be performed on your vehicle such as a tire rotation. A tire rotation at every scheduled maintenance maximizes tire life and provides an opportunity for an experienced technician to visually look for abnormal tire wear that could indicate alignment or balance concerns. This also allows the tire pressure to be checked since many tires are below recommended pressure when checked at 5000 miles. Waiting until 10,000 miles to adjust tire pressure also accelerates tire wear. Please ensure you follow all recommended factory maintenance to optimize your vehicle's performance.

Will I receive a ToyotaCare Welcome Kit that explains all of the benefits?

Yes, you will receive a Welcome Kit that covers all the details of the plan within approximately 30-45 days after the purchase date of the vehicle.If I misplace or lose my ToyotaCare Welcome Kit or vehicle identification card, how can I get another one?You can call the Toyota Customer Experience Center (CEC) at 1-800-331-4331 for a replacement.

Contact Us

Gray Daniels Toyota

104 Gray Daniels Boulevard
Directions Brandon, MS 39042

  • Call: (601) 863-8464

Service Department Hours

  • Monday 7:00AM-5:30PM
  • Tuesday 7:00AM-5:30PM
  • Wednesday 7:00AM-5:30PM
  • Thursday 7:00AM-5:30PM
  • Friday 7:00AM-5:30PM
  • Saturday 7:00AM-1:00PM
  • Sunday Closed
See All Department Hours

Dealership Hours

  • Monday 8:30AM-8:00PM
  • Tuesday 8:30AM-8:00PM
  • Wednesday 8:30AM-8:00PM
  • Thursday 8:30AM-8:00PM
  • Friday 8:30AM-8:00PM
  • Saturday 8:30AM-7:00PM
  • Sunday Closed

Parts Dept. Hours

  • Monday 7:00AM-5:00PM
  • Tuesday 7:00AM-5:00PM
  • Wednesday 7:00AM-5:00PM
  • Thursday 7:00AM-5:00PM
  • Friday 7:00AM-5:00PM
  • Saturday 7:00AM-1:00PM
  • Sunday Closed

Service Dept. Hours

  • Monday 7:00AM-5:30PM
  • Tuesday 7:00AM-5:30PM
  • Wednesday 7:00AM-5:30PM
  • Thursday 7:00AM-5:30PM
  • Friday 7:00AM-5:30PM
  • Saturday 7:00AM-1:00PM
  • Sunday Closed