Q: Do you provide service loaners for customers?
A. Yes, we provide a courtesy shuttle that will drop you off at work or home. We also have a full line of rental vehicles for extended service and maintenance items or repairs. Click here to view our rental car inventory.
A. Your service wait depends on the service that you are receiving for your vehicle. The type of service being performed can take from 10 minutes to up to a few hours. We base your wait time on what we determine as simple service/maintenance (5, 10k, 20k, 25k, 35k, 40k etc.) with an estimated 1 hour wait. Intermediate service (15k, 45k, 75k, 105k etc) has an estimated wait of about 2 hours. Major service (30k, 60k, 90k etc) has an estimate wait time of 4 hours.
A: Unfortunately, the state of Mississippi does not allow us to take appointments for this particular service. We perform inspections on a first-come first-served basis.
A: This means that the computer in the vehicle is unable to accomplish something. It can be as simple as a loose fuel cap; however, in order to be sure, it does need to be checked by a Toyota dealer in case the vehicle is in need of repairs.
A: You may need to replace the battery inside the key fob. In the meantime, you should be able to manually open your doors using the key. However, the most accurate way to figure out what is wrong with your car is to schedule a service appointment with us.
A: The most common issue usually has to do with the weather or your tire rotation. During cold or inclement weather your tire pressure light may come on. Consult with your personal service advisor at Gray-Daniels Toyota. Also, any time the tires are rotated or the tire pressures change this warning light come on. Follow the instructions in your owner's manual to easily reset this light.
A: Yes, Gray-Daniels Toyota offers free wireless Internet to customers waiting for service.
A: You can schedule an appointment by calling our Service Department directly at 877-900-1548 or online simply by using our online service appointment scheduler.
A: Your steering wheel may be in the locked position. Try turning your steering wheel about an inch in either direction while simultaneously turning your key.
A: Push and hold the odometer reset button and turn the key to the "on" position until the maintenance light goes out.