Frequently Asked Service Questions in Brandon, MS

Service and Maintenance QuestionsSchedule Service

Service and Maintenance FAQs at Gray-Daniels Toyota

Brandon, Mississippi's Gray-Daniels Toyota Service department strives to provide every customer with the knowledge necessary to maintain the health of their vehicle between service visits. Below are frequently asked questions from customers regarding the maintenance of the car. View the DIY questions and answers below. 


Q: Do you provide service loaners for customers?

A. Yes, we provide a courtesy shuttle that will drop you off at work or home. We also have a full line of rental vehicles for extended service and maintenance items or repairs. Click here to view our rental car inventory. 

Q: How long will I have to wait in the waiting room?

A. Your service wait depends on the service that you are receiving for your vehicle. The type of service being performed can take from 10 minutes to up to a few hours. We base your wait time on what we determine as simple service/maintenance (5, 10k, 20k, 25k, 35k, 40k etc.) with an estimated 1 hour wait. Intermediate service (15k, 45k, 75k, 105k etc) has an estimated wait of about 2 hours. Major service (30k, 60k, 90k etc) has an estimate wait time of 4 hours. 

Q: Can I make an appointment to have a state inspection performed on my vehicle?

A: Unfortunately, the state of Mississippi does not allow us to take appointments for this particular service. We perform inspections on a first-come first-served basis.

Q: What does it mean when the yellow check engine light comes on?

A: This means that the computer in the vehicle is unable to accomplish something. It can be as simple as a loose fuel cap; however, in order to be sure, it does need to be checked by a Toyota dealer in case the vehicle is in need of repairs.

Q: Is my keyless remote entry broken? It won't unlock the doors to my car.

A: You may need to replace the battery inside the key fob. In the meantime, you should be able to manually open your doors using the key. However, the most accurate way to figure out what is wrong with your car  is to schedule a service appointment with us. 

Q: Why is my tire pressure warning light on?

A: The most common issue usually has to do with the weather or your tire rotation. During cold or inclement weather your tire pressure light may come on. Consult with your personal service advisor at Gray-Daniels Toyota. Also, any time the tires are rotated or the tire pressures change this warning light come on. Follow the instructions in your owner's manual to easily reset this light.

Q: Do you have wireless Internet available in your waiting area?

A: Yes, Gray-Daniels Toyota offers free wireless Internet to customers waiting for service.

Q: How do I schedule a service visit?

A: You can schedule an appointment by calling our Service Department directly at 877-900-1548 or online simply by using our online service appointment scheduler.

Q: Why won't my key turn in the ignition?

A: Your steering wheel may be in the locked position. Try turning your steering wheel about an inch in either direction while simultaneously turning your key.

Q: How do I reset my maintenance light?

A: Push and hold the odometer reset button and turn the key to the "on" position until the maintenance light goes out.

Speak with a Service Specialist


  • Monday 8:00AM-8:00PM
  • Tuesday 8:00AM-8:00PM
  • Wednesday 8:00AM-8:00PM
  • Thursday 8:00AM-8:00PM
  • Friday 8:00AM-8:00PM
  • Saturday 8:00AM-7:00PM
  • Sunday Closed
Contact our Service Department today to speak with a service advisor about any or all issues that you may be having with your new or used car, truck, van or SUV. We are available to answer all of your questions. Thank you for choosing Gray-Daniels Toyota in Brandon, MS near Jackson, Meridian and Madison for your service and maintenance needs.