Reviews

Powered by DealerRater
December 27, 2019
howardashford "Excellent and Outstanding"
Justin Roberts in the Service Department at Gray Daniel Toyota has done an excellent job meeting my maintenance needs with my 2005 and 2011 Avalon, 2015 Sienna Van and my 2015 Tundra. He has been spot on addressing my concerns with the performance of my vehicles and the recommended services. ...
Read more
December 24, 2019
Tamara Y. W. "This is for the SERVICE DEPARTMENT ..."
This is for the SERVICE DEPARTMENT, only. The two times I've been here have been pleasant. Justin was my Service Advisor.

The wait area is clean and spacious. The drive-up area is spacious and there are several lanes and spaces within each lane to pull up to for service. My service has been timely and professional (my car is ...
November 26, 2019
Scot M. "Went into this thinking that it ..."
Went into this thinking that it would be the same as last time, but they have a new car manager , Mark Murphree, and this is one nice guy! Tony Hughes is my go to guy here, he got me set up, but was off the day I came in,had Timothy Woo to step in, and all I can say is how painless this was! I usually buy two vehicles a year, and it ...
November 26, 2019
Scot M. "Went into this thinking that it ..."
Went into this thinking that it would be the same as last time, but they have a new car manager , Mark Murphree, and this is one nice guy! Tony Hughes is my go to guy here, he got me set up, but was off the day I came in,had Timothy Woo to step in, and all I can say is how painless this was! I usually buy two vehicles a year, and it ...
October 25, 2019
Kim C. "I had a great experience at this ..."
I had a great experience at this dealership! I was passing through Mississippi and needed service rather quickly. After speaking with the receptionist, I was encouraged to swing by for an oil change and tire rotation--although I don't drive a Toyota.  After speaking with the Service Advisors, my car was in the bay in about 10 minute...
October 18, 2019
Darryl "Great experience"
Gina and Justin made my recent vehicle buying experience a pleasant one. They were very accommodating and answered all questions in a friendly and helpful manner. They stayed in communication throughout the whole time. After they had delivered the vehicle, they realized the ...
Read more
October 18, 2019
Renee M. "Great Customer Service!!! They ..."
Great Customer Service!!! They go above and beyond to get you in the vehicle you want! I love my Camry! Tony H. is a great knowledgeable salesman! I wouldn't go anywhere else!! Thank you Gray-Daniels Toyota!!!...
October 18, 2019
Renee M. "Great Customer Service!!! They ..."
Great Customer Service!!! They go above and beyond to get you in the vehicle you want! I love my Camry! Tony H. is a great knowledgeable salesman! I wouldn't go anywhere else!! Thank you Gray-Daniels Toyota!!!...
September 21, 2019
Ashleigh "GINA IS AMAZING"
When i went to buy a car, i basically knew exactly what i wanted. My saleswoman, Gina, was AMAZING. She knew exactly what to say and everything. She made sure i got the perfect car! After selling me the car, she had found my second key a couple days later. She went out of her way to make sure I got my ...
Read more
August 27, 2019
Carol J. "As always, prompt, professional ..."
As always, prompt, professional and exemplary service. The staff goes above and beyond for their customers. Thanks again, Jerry Brister and the Gray Daniel's Toyota folks!...
August 30, 2015
Brandyechris
Made a bad issue (a recall) better by being polite respectful, courteous and fast. Would recommend this company because the staff makes them number 1


Read full review on DealerRater
August 11, 2015
bobstoyotas
I had brought my 2010 Tacoma truck in for service about a month ago. Philip called last Wednesday and told me my headlights were in. I didn't even know they were ordered. He said you guys were doing a courteousy warranty on them. You will never know how much I appreciate this, I have been wondering what to do about my ugly looking lights on my beautiful truck, and he did this for me. I have a 2014 Corolla S (bought from Felix, another great guy) a 2009 Camry and this Tacoma and wit


Read full review on DealerRater
July 29, 2015
Anne
Jerry Brister responded swiftly, graciously, and effectively to my inquiry about bringing my Toyota Corolla in for the recall. I am a teacher and he promised to bring all of his energies to bear in ordering the necessary parts and scheduling the required service so that I would not have to miss teaching my classes. I appreciate his energies and professionalism.


Read full review on DealerRater
July 20, 2015
MrAwesome
Came in for service 2015 Highlander, Met with Marc Bailey one of the service writers here in Brandon. Marc was very nice and helpful, called when Car was ready and followed up post service. In talking to Marc, he was a mechanic for Toyota for many years and had vast knowledge of Toyota mechanics which made me feel like he knew what he was talking about. Will be sure to add this guy as a contact for my next service.


Read full review on DealerRater
July 03, 2015
Merry Mary
Within five minutes of submitting an internet inquiry about a Toyota Rav4, I received an email reply from the dealership, quickly followed by a phone call from a very personable salesman, Zalias "Zae" Weathersby. I mentioned the model I was interested in, and without hesitation, he gave me a "ballpark" figure that was well both well below the sticker price and well within the range of what the Kelley Blue Book had listed as a fair purchase price. Without resorting to the&qu


Read full review on DealerRater
June 29, 2015
schellc96
I had a great car buying experience at Gray Daniels Toyota when purchasing my new 2015 Camry XLE. I had all but given up on buying a new car because most salesmen make promises that they cannot keep. I have purchased 13 vehicles in my lifetime, and this was by far the best overall experience from first contact to sales to finance. Mr. James Seaman was my salesman, and he did everything that he said he would. I received top dollar for my trade. They even came down on the price of the Camry


Read full review on DealerRater
June 25, 2015
Debbie, Gonzales, La
My salesman, Adam Bollaert, had set up servicing for my new 4 Runner to have a couple of add-ons installed for me. When I arrived the day of service I met with Jerry Brister who already knew exactly what my needs were, had the work order ready, and got on it right away. Brittany Ainsworth assisted me with arrangements for a car so I could go out and do a bit of shopping while the work was being done. My entire experience with this service crew, and dealership, has been positive in every aspec


Read full review on DealerRater
June 23, 2015
lspikes29
We had an awesome car buying experience with Zae Wheathersby, we had one nice salesman to acknowledge us on the lot but had a prior approintment (Felix Marshall) but was sure to make sure an put us in the most capable hands possible, needless to say we did a trade and made a purchase that left an undeniable smile on my kid's face for a long time to come. Awesome job!!


Read full review on DealerRater
June 18, 2015
Debbie, Gonzales, La
Made an internet inquiry with Gray-Daniels Toyota via a link texted to me by my son in Ms. who knew I was in the market to make a purchase. I immediately received a response from salesman, Adam Bollaert at this dealership. This young man stayed in continuous contact with me from that point on discussing options, colors, models/ packages, other questions I had regarding out of State purchasing, etc. and then sending me quotes on a couple different vehicles he had available in stock. Needless t


Read full review on DealerRater
June 16, 2015
Germantown
Scott Weltcher, he maybe young but he a GO Getter. I explain everything what I was looking for then he went got it. I Love Weltcher the Go Getter!


Read full review on DealerRater
; ;